With everything going on in the world right now, more employees have transitioned to working from home than ever before. This has produced several issues for employers. Namely, communications have proven difficult.
After all, it’s unreasonable to ask employees to equip their homes with full professional phone systems, but the features included in such a robust system are necessary for even the most basic of business operations.
This is where a virtual phone system can save the day. It’s easy to set up, at-home employees don’t need anything but a decent home computer or smartphone, and they’re cost-effective for employers.
Let’s dive into the details.
What is a Virtual Phone System?
A virtual phone system is a complete, business-oriented, phone system that runs on an internet connection. You might have used something similar for free texting or calls, but a virtual phone system takes it up a notch and increases the quality to match the demands of even the largest businesses.
A virtual phone system can be installed on smartphones, desktop PC devices, laptops, and even tablets, and it has all the features businesses need to operate smoothly.
This includes staples such as call holding, call forwarding, split lines, recordings, texting, toll-free numbers, and more.
Most importantly, the employee doesn’t need to pay for anything. The employer can purchase a single account for a monthly fee, and that account can be accessed by employees with various user settings enabled.
How Does a Virtual System Help At-Home Workers?
Virtual phone systems are quite advanced, but how does that help at-home workers? Well, first and foremost, it allows them to have all the business communication features they need, without having to purchase any expensive equipment. They can easily install the virtual phone system on their smartphone or desktop computer, and they likely have one of those since they’re working from home in the first place.
Employers can even change the settings for each user remotely. This allows employers to control which features are available, and which features are inaccessible to employees that don’t need them.
Finally, a virtual phone system is a far more cost-effective alternative for not only employees but for employers, too. Rather than paying for an expensive IT team, installation specialists, and the phone service itself, employers simply pay a flat monthly rate that is a fraction of the price of a traditional phone system, and they can use the system across their entire company; including at-home workers.
A Virtual Phone System Solves Your At-Home Workers’ Communication Problems
All in all, a virtual phone system is more than just an app. It’s a tool capable of letting your employees utilize the same high-quality tools they use in the office, even when they’re stuck working from home in conditions that aren’t ideal.
You’ll save money on communications technology, but your employees will also benefit by not having to worry about missing out on some of their most crucial tools or having to spend tons of their hard-earned money equipping themselves for the at-home work boom.
If you have employees working from home during this troubling time, consider a virtual phone system to make the transition a lot easier for you and your employees.
Passionate Writer, Blogger and Amazon Affiliate Expert since 2014.