Top 5 advantages of switching to a Professional PTT solution

Importance of Communication: What is Communication at the Workplace and Why is it Important?

Communication is an important aspect that contributes to any organization’s development and success. When done right, it has the potential to make impossible, possible. Therefore, the organizations need to have an intact communication channel like walkie talkie app so that the employees remain in sync and order.

Effective team communication and collaboration increase employee retention, facilitate trust with employers and help businesses run smoothly. According to a report by McKinsey, the productivity of the teams increase by 20 to 25 percent if the teams are in sync and well-connected.

But, what about the frontline workers, or deskless workforce, or the field force who has to be on-site or the force that is always on the go? This workforce has to deal with inadequate information issues and issues like information not reaching them on time, and many other issues which the in-office workforce rarely encounters such as extensive traveling, working in unsafe environments, handling emergency situations like carrying patients to hospitals in ambulances, saving lives during a natural disaster, etc. Such issues can’t be ignored and a real-time solution is required for the field force to work smoothly.

Industries where PTT Solutions are Used

Push-to-Talk is a technology that is not new to the world. Almost all the frontline workers use or have used walkie-talkie devices. But since there is always a scope to do better, even the walkie-talkie apps have transformed and updated to ease the lives of the frontline workers. In today’s scenario, the frontline workforce is not untouched by technological advancements. Thanks to the latest PTT solutions which not only provide ways to communicate, but also make sure that the data are protected and teams are well-collaborated. The industries where Push-To-Talk is majorly used include logistics, shipping, construction, manufacturing, security, retail chain, cleaning, and homecare.

Problem with Non-PTT Communication Modes: Causes of Poor Communication

Let’s take a look at a few Non-PTT communication modes and their setbacks when it comes to communication in a fast-paced environment.

Emails

Emails are a great way to communicate. But real-time communication is not possible with emails, where the person has to read through and then respond back. It takes a good amount of time for the other person to notice and reply back, and then get heard back again. This process is tedious and with frontline workers, email correspondence can be considered as a secondary mode of communication. In emergency situations, imagine what will happen if we continue to wait for the other person to respond back for our immediate query.

Cellular Communication

Though faster than emails, frontline workers like workers on construction sites, etc can’t rely completely on cellular connections. In case of emergency, one has to dial a number and wait for the other end to receive the call. For example, in a life-threatening situation, where a patient requires urgent care-a stitch in time matters a lot. Through PTT or walkie-talkie mode of communication, quick communications or commands can take place, which can save the unnecessary call waiting and reception time over mobile phones.

Traditional Walkie-Talkie Devices

Traditional walkie-talkie and other two-way radio devices like Midland BIZTALK BR200 were great and their contribution to the space of on-site and on-field communication cannot be overlooked. They revolutionized the lives of on-field workers who travel through rough roads and work on remote construction sites. But those devices were limited to function with a sole press-to-talk feature. The on-field workers had to carry these heavy handheld devices along with their mobile phones and had a limited frequency range, which was not suitable for long-distance connectivity.

But, as they say, “Change is the ONLY constant” and walkie-talkie devices have taken a new shape too.

Today the face and shape of walkie-talkie devices have changed to meet the ever-evolving needs of modern-day workplaces and business demands. As the workplaces go ultra-smart, technology and devices should be smarter, too.

Employers should always look for solutions to improve workplace productivity and employee satisfaction.

Benefits of Push-to-Talk Apps

Winston Churchill rightly quoted, “To improve is to change; to be perfect is to change often.”

The present-day developers and leaders have analyzed, and understood the demands of the on-field workforce; and they are continuously trying to develop the best push-to-talk apps that should benefit both employers and the employees to facilitate the production and business, overall. Modern PTT technology is changing and is striving toward perfection.

Let’s take a look at a few benefits of PTT or walkie-talkie apps.

Cost-effective: PTT solutions help in reducing cellular costs. The market offers a huge range of PTT-enabled rugged devices that can sustain harsh environments. This saves the cost of any wear-tear and damage also. VoIP calling features of such professional PTT walkie talkie app save cost on dedicated cellular services.

Ability to connect with multiple team members at once: Present-day PTT solutions offer advanced features like live broadcast and group calls. This helps the on-field workers to be alert in case of any emergency. Also, this helps in faster troubleshooting in case of any on-site issue. This enables the whole team to converse and collaborate, which is otherwise not possible with any other traditional mode of communication.

Compatible with various OS platforms: These apps are compatible with multiple devices and thus, they are user friendly. Businesses can pick the devices that suit their business needs.

Time-savior: Push-To-Talk apps are time saviors. Team members can live chat, collaborate in real-time, and alert on-site teammates about a situation.

Device tracking: Some Push-To-Talk apps offer geofencing features and location tracking features. Employers can hugely benefit from such a feature that may help them keep their device fleet intact, operational, secure, and monitored.

Video messaging: Professional Push-To-Talk apps allow video messaging features too. For example, an on-field worker can send the video messages directly to the whole team to show the updates or emergency on-site. This not only saves time but also, other team members can easily extend their help to the worker on-site by giving instructions and feedback for fixing the issue.

Closing Lines…

Communication should be a medium and not a barrier.

Modern-day PTT apps are built on such lines as they carry various features such as team collaboration, live broadcasts, SOS alerts, video messaging, and many more! Age-old walkie-talkies paved the way to modern-day mobility devices and NuovoTeam PTT software is the latest and reliable business messaging and collaboration app that offers the best on-field experience to the on-field workforce.

Author Bio:

Malvika Sinha

Malvika Sinha is a Sr.Content Writer at Scalefusion & NuovoTeam. A post-graduate in Psychology, Malvika has diverse experience in content curation and strategy. She can be best described as a focused professional, a fitness enthusiast, and a music-lover.